Segment sizing returning zeros and increased errors during bulk exports

Incident Report for Lytics

Resolved

This incident has been resolved.

Posted Apr 19, 2023 - 16:17 PDT

Update

Affected accounts are currently processing and will be back to fully functional as soon as possible

Posted Apr 19, 2023 - 12:39 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 19, 2023 - 09:24 PDT

Investigating

We are experiencing a backend issue resulting in failed segment sizing and bulk exports. We are investigating.

Posted Apr 19, 2023 - 09:15 PDT

This incident affected: API.