Intermittent Latency Spikes in Collect APIs

Incident Report for Lytics

Resolved

This incident has been resolved.

Posted Jan 04, 2022 - 15:40 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2022 - 15:11 PST

Investigating

We have deployed a remediation and have identified the root cause.

Posted Jan 04, 2022 - 15:09 PST

Monitoring

The incident has been mitigated and we are monitoring

Posted Jan 04, 2022 - 15:00 PST

Update

We have found the issue and are deploying a remediation now.

Posted Jan 04, 2022 - 14:47 PST

Investigating

We are currently investigating intermittent latency spikes in the collect apis.

Posted Jan 04, 2022 - 14:34 PST

This incident affected: API.