Intermittent Errors in Collect APIs

Incident Report for Lytics

Resolved

This incident has been resolved.

Posted Apr 05, 2022 - 14:11 PDT

Update

A fix has been implemented and we are monitoring the results.

Posted Apr 05, 2022 - 11:30 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 05, 2022 - 11:23 PDT

Identified

We've identified the issue and are deploying a fix.

Posted Apr 05, 2022 - 11:10 PDT

Investigating

A core caching service is down and preventing APIs from starting up, we're working on a solution.

Posted Apr 05, 2022 - 10:51 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 05, 2022 - 10:33 PDT

Identified

The issue has been identified and we're rolling out a fix.

Posted Apr 05, 2022 - 10:33 PDT

This incident affected: API.